Product Returns

In case the products you receive are defective, you can request their immediate replacement free of charge, by informing our website either by calling our Customer Support Service at ( 30) 210-6300323 or by sending an email at using the same email account that you used to place the order, stating your first and last name, the order number and the defective products.
Using your right of withdrawal, you are obliged to return the products in perfect condition as delivered by us with its original package unopened, within 14 calendar days from the date of purchase. After we receive the products and verify their perfect condition, we are obliged to refund any amount of money paid by you. In all cases, the products that you wish to return must be accompanied by all legal documentation and delivery notes / receipts. Customers are obliged to pay for any shipping expenses for returning the products, since these are not being covered by Any amounts of money refunded by do not include initial shipping or payment on delivery expenses.